Logistics
Shipping Policy
We ship worldwide from regional warehouses to maintain predictable timelines. Below outlines how we prepare, ship, and monitor every parcel from confirmation to delivery.
1. Processing time
- Orders leave our warehouse within two business days after payment.
- Large or custom projects may require one extra business day for prep.
2. Transit time
- Standard shipping reaches most regions within two weeks.
- Expedited options are available upon request and priced separately.
3. Tracking & updates
- Tracking numbers are supplied as soon as parcels leave our facility.
- If a carrier delay occurs, we escalate with the logistics partner until the package arrives.
- Reply to the original order email for real-time assistance.
4. Delivery support
We monitor every shipment until it is successfully delivered. If a delivery attempt fails, our team coordinates re-delivery instructions directly with the carrier on your behalf.