ALL CITY BAG

Terms

Purchase Terms

All City Bag keeps purchasing streamlined while protecting both shoppers and suppliers. Follow the steps below to secure inventory, complete payment, and receive your order on time.

1. How to place an order

  1. Email our team with the product list, desired quantities, and deadline.
  2. We confirm availability with suppliers and hold the inventory.
  3. You receive an invoice detailing items, pricing, and payment instructions.

2. Confirmation & holds

  • Inventory is held for 48 hours after we confirm stock.
  • Orders unpaid within the hold window may be released back to suppliers.
  • Longer holds for large projects are arranged via written agreement.

3. Fulfillment timeline

  • Once payment clears, shipments leave within two business days.
  • Tracking numbers are shared immediately.
  • Request custom packaging or split shipments during checkout so we can plan ahead.

4. Communication

A dedicated account specialist monitors each order. Reply to the same email thread for real-time updates, and expect proactive communication if suppliers or carriers report delays.